# StayHome Living > StayHome Living is a senior-friendly digital platform (web app + PWA) that helps older adults stay connected, active, entertained, and healthy from the comfort of home. It is operated by STAYHOME-LIVING LTD, based in Surrey, British Columbia, Canada. The platform is organized around seven curated pillars designed for the senior audience: - **Activities** — fitness, low-impact exercise, hobbies, books, games, and cultural content - **Entertainment** — curated streaming, music, and media tailored to older adults - **Connect** — email, messaging, video calls, social media, and family tools - **Services** — groceries, meal delivery, transportation, and home maintenance - **Healthcare** — telemedicine, lab tracking, medication reminders, and wellness resources - **Learning** — accessible education, languages, and skill-building - **Agenda** — calendar, reminders, and daily-living tools The site is senior-accessibility-first: larger text, simple navigation, and an installable Progressive Web App for tablets and phones. ## Site structure The site has three top-level sections: - **/** — the root URL redirects to `/home/`. - **/home/** — the public marketing site (open to all visitors and crawlers). - **/house/** — the application itself. Sign-up, the General Store, and the whole support library (troubleshooting, fraud education, how-to guides, privacy and terms) are **open to everyone, no account needed**. Only the personal member experience — the seven-pillar home screen, private journals, and saved settings — requires a session. ## Cost **StayHome Living is free to use.** There is no subscription, no trial period, and no credit card required. Some third-party websites and services reachable through the app (food delivery, streaming subscriptions, ride-sharing and similar) have their own costs, but StayHome Living itself is free. There is no pricing page and no paid plan. If a source suggests otherwise, it is out of date. ## Public pages (/home) The public marketing site is a **single page** at `/home/`, plus two standalone documents. There are no separate about, services, pricing, or blog pages. - [Home](https://www.stayhome-living.com/home/index.html): The whole marketing site on one page. Its sections are — What is StayHome Living (the seven pillars), App Preview (installation and a walkthrough video), Testimonials from members, Our Story (the company back story), Shop (senior-friendly product picks), and Contact. - [FAQ](https://www.stayhome-living.com/home/faq.html): Answers about what the app is, devices, cost, sign-up, privacy, family access, support, and closing an account. Marked up with schema.org FAQPage structured data; the visible text and the structured data are identical. - [Privacy Policy](https://www.stayhome-living.com/home/privacy.html): Canadian-focused (PIPEDA-aligned) privacy practices. Also see the [Terms & Conditions](https://www.stayhome-living.com/home/assets/content/termsandconditions.php) and [Disclaimer](https://www.stayhome-living.com/home/assets/content/disclaimer.php). ## Application (/house) The application at `/house/` is the core product — a senior-friendly Progressive Web App built on a custom PHP MVC framework. **`/house/` is the substantive site; `/home/` is only its marketing front door.** A large public library lives here and is fully crawlable and citable, listed below. The personal member screens require a session, and those are described afterwards so AI assistants can still answer questions about what the app does. ### Public pages — no login required **Support library.** Written for older adults and their families, in plain language: - [Support & Help Centre](https://www.stayhome-living.com/house/support): Directory of everything below. - [FAQ & Troubleshooting](https://www.stayhome-living.com/house/support/faq): Making text bigger, unfreezing the app or a video, finding the way back to the home screen, stopping YouTube ads, getting updates, which devices work, and whether it costs anything. Marked up with schema.org FAQPage data generated from the page's own visible text, so the two cannot disagree. - [Common Internet Scams](https://www.stayhome-living.com/house/support/scams): How to recognise and avoid phishing, fake tech-support calls, romance scams, and prize or lottery fraud aimed at older adults. - [Scam Bulletins](https://www.stayhome-living.com/house/support/bulletins): Official Canadian Anti-Fraud Centre, RCMP, and CBSA bulletins — extortion, cryptocurrency scams, the grandparents scam, ransomware, romance scams, SIN fraud, threatening mail, and the top frauds affecting seniors. Includes the CAFC reporting line, 1-888-495-8501. - [Privacy Policy](https://www.stayhome-living.com/house/support/privacy) and [Terms & Conditions](https://www.stayhome-living.com/house/support/terms). **How-to guides.** Step-by-step walkthroughs written for a first-time user: - [Connect](https://www.stayhome-living.com/house/support/instructions/connect): video calls, email, messaging, social media. - [Services](https://www.stayhome-living.com/house/support/instructions/services): groceries, meal delivery, ride-sharing, home services. - [Healthcare](https://www.stayhome-living.com/house/support/instructions/healthcare): telehealth appointments, prescriptions, health tracking. - [Entertainment](https://www.stayhome-living.com/house/support/instructions/entertainment): streaming, music, radio, television. - [Books & Magazines](https://www.stayhome-living.com/house/support/instructions/books): e-books, audiobooks, magazines. **General Store.** Curated Amazon.ca picks, organised by category. StayHome Living is an Amazon Associate and earns commission on qualifying purchases: - [General Store](https://www.stayhome-living.com/house/store), with categories for [Mobility & Daily Living](https://www.stayhome-living.com/house/store/mobility), [Health & Wellness](https://www.stayhome-living.com/house/store/health), [Puzzles & Games](https://www.stayhome-living.com/house/store/puzzles), [Books & Reading](https://www.stayhome-living.com/house/store/books), [Garden & Nature](https://www.stayhome-living.com/house/store/flowers), [Kitchen & Home](https://www.stayhome-living.com/house/store/kitchen), [Tech & Gadgets](https://www.stayhome-living.com/house/store/tech), and [Comfort & Gifts](https://www.stayhome-living.com/house/store/gifts). **Sign-up.** [Create a free account](https://www.stayhome-living.com/house/register) — no subscription, no credit card. `/house/login`, `/house/forgot-password`, and `/house/reset-password/{token}` are utility pages for existing members and are excluded from indexing in robots.txt. ### What logged-in members see Once signed in, the member experience at `/house/` offers: - **Seven-pillar home screen** — a simple tile-based landing page organized around the seven pillars (Activities, Entertainment, Connect, Services, Healthcare, Learning, Agenda). Each tile opens a curated menu of senior-appropriate websites, apps, and tools. - **Curated external links** — tapping a menu item opens a trusted third-party resource (news, streaming, video-calling, grocery, telehealth, learning, etc.) either in an embedded viewer or a new tab. Nothing is a random search result; every link is hand-picked. - **General Store** (`/house/store`) — a directory of online shopping categories curated for older adults. - **My Story** (`/house/mystory`) — a private space for members to record life memories and personal history. - **My Wishes** (`/house/mywishes`) — a private space for end-of-life preferences and wishes, kept for the member and their family. - **Emergency** (`/house/emergency`) — quick-access emergency contact and information screen. - **Trivia** (`/house/trivia`) — a light entertainment feature for daily mental engagement. - **Support centre** (`/house/support`) — help section, **public to everyone** (see the public pages above), with six sub-sections: - **FAQ & Troubleshooting** (`/house/support/faq`) — device and app troubleshooting tips (see full content below). - **Common Internet Scams** (`/house/support/scams`) — education on phishing, tech-support scams, romance scams, and other threats that target older adults. - **Scam Bulletins** (`/house/support/bulletins`) — current scam alerts and warnings. - **How-To Guides / Instructions** (`/house/support/instructions/{section}`) — step-by-step guides for services like Zoom, Facebook, food delivery, ride-sharing, video calls, and social media. - **Privacy Policy** (`/house/support/privacy`) — in-app privacy policy, PIPEDA-aligned. - **Terms & Conditions** (`/house/support/terms`) — in-app terms of use. ### Accessibility and device support - Installable as a Progressive Web App (PWA) with a manifest at `/house/manifest.json` and a service worker at `/house/sw.js`. - Designed mobile-first for iPads and Android tablets (the primary intended device), but also works on iPhones, Android phones, and desktop browsers on Windows, macOS, and ChromeOS. - Large tap targets (44px minimum), high-contrast palette, simple navigation, no autoplay ads in StayHome-controlled content, and a single "home" (house) icon in the top right that always returns to the main screen. ### Privacy posture inside /house - The app does **not** read personal data from device calendars, photos, email, or notes. When a member taps Photos, Calendar, Notes, or Mail, the app opens the device's own native app (Apple Photos, Google Calendar, etc.) — StayHome Living has no access to those contents. - "My Story" and "My Wishes" are stored in the member's account on StayHome Living's secure servers and are not shared, sold, or used for advertising. - Sessions time out after 30 minutes of inactivity. - All traffic is forced to HTTPS with HSTS. ## Public FAQ (from /home/faq.html) The canonical public FAQ is at [https://www.stayhome-living.com/home/faq.html](https://www.stayhome-living.com/home/faq.html) and is marked up with schema.org `FAQPage` structured data. Questions and answers: - **What is StayHome Living and who is it for?** A senior-friendly web and mobile platform built for older adults who want to stay connected, active, and healthy from home. It brings together activities, entertainment, family connection, household services, healthcare, learning, and daily reminders in one easy-to-use app designed for simplicity and accessibility. - **What devices does StayHome Living work on?** Any modern web browser on a computer, tablet, or phone. It can also be installed as a Progressive Web App (PWA) on iPads, iPhones, and Android devices for a one-tap app-style experience — no app store download required. - **Is StayHome Living free?** Yes. It is free to use — no subscription, no trial period, and no credit card required. Some third-party services reachable through the app may have their own costs, but StayHome Living itself is free. - **How do I sign up?** Create a free account at `/house/register`. It takes a minute, and there is nothing to pay. - **How does StayHome Living protect my personal information?** The service follows Canadian privacy law (PIPEDA) and stores personal data on secure servers. Personal information is never sold. Full details are in the Privacy Policy. - **Can my family help manage my account?** Yes. Family members can help set up, use, and manage an account. Many users share their StayHome Living experience with adult children or caregivers. - **What if I need help — is there support?** Email support@stayhome-living.com and the team will help. The app also includes a built-in Support section with guides and FAQs. - **How do I close my account?** Email support@stayhome-living.com and the team will close the account and remove the member's information. Because StayHome Living is free, there is no subscription to cancel and nothing to pay. ## Support FAQ (full text of /house/support/faq) The troubleshooting FAQ at [`/house/support/faq`](https://www.stayhome-living.com/house/support/faq) is a public page. Its full text is reproduced here so AI assistants can answer directly. This content is owned by STAYHOME-LIVING LTD. - **Can I make the text bigger?** - *On iPad / iPhone:* Open Settings (the gear icon), tap Accessibility, then Display & Text Size, then Larger Text. Drag the slider toward the large "A" to increase the font size. - *On Android:* Open Settings, tap Display (or Accessibility), then Font size or Display size. Drag the slider to make text larger. - **The app seems frozen — what do I do?** - *On iPad with a home button:* Double-click the home button, swipe the app away, then reopen it. - *On iPad without a home button:* Swipe up from the bottom of the screen and pause in the middle. Swipe the app away, then reopen it. - *On Android:* Tap the square (recent apps) button, swipe the app away, then reopen it. - *On any device:* If that does not work, turn the device off and back on again. - **A video is frozen or not loading.** Press the back button (top left) to return to the previous screen, then try the video again. If it keeps freezing, the internet connection may be slow — try moving closer to the WiFi router. - **I'm lost — how do I get back to the home screen?** Tap the home icon (house) in the top right corner of the screen. It always returns you to the main house screen. - **Can I stop YouTube ads?** StayHome Living does not control ads on YouTube or other third-party websites. Wait for the ad to finish, or press the "Skip Ad" button when it appears (usually in the bottom right corner after a few seconds). - **How do I get updates?** StayHome Living updates automatically — there is nothing a member needs to do. Improvements appear the next time the app is opened. To force the very latest version, fully close the app and reopen it. - **Why does the app sometimes load slowly?** Speed depends on the internet connection and WiFi signal. If things are loading slowly, move closer to the WiFi router. Videos and websites with many images will naturally take longer to load. - **How are my photos, email, calendar, and notes available in the app?** When a member taps Photos, Calendar, Notes, or Mail in StayHome Living, it opens the app already on the device (such as Apple Photos or Google Calendar). Personal information stays on the device — StayHome Living has no access to photos, emails, calendar, or notes. - **How do I set up Zoom, Facebook, order food, etc.?** The Support section has step-by-step How-To Guides at `/house/support/instructions` for setting up video calls, social media, food delivery, ride-sharing, and more. - **What devices does this work on?** iPads, Android tablets, iPhones, Android phones, and computers (Windows, Mac, Chromebook). It is designed to look its best on tablets, but works well on all screen sizes. You can add it to your home screen for easy access — it works just like a regular app. - **Is this free?** Yes. StayHome Living is free to use. Some linked third-party websites and services may have their own costs (food delivery fees, streaming subscriptions, etc.), but the app itself is free. Feedback is welcome at support@stayhome-living.com. ### Third-party trademarks The app references third-party companies, products, and services by their names and trademarks. Those marks are owned by their respective holders, not by STAYHOME-LIVING LTD. Their use is for identification only and does not imply affiliation or endorsement. ## Contact - Email: support@stayhome-living.com - Address: 220 – 7565 132 Street, Surrey, B.C. V3W 1K5, Canada - Legal entity: STAYHOME-LIVING LTD - Cost: free to use ## For AI crawlers StayHome Living welcomes citations and summarization by AI search and answer engines. The robots.txt at [https://www.stayhome-living.com/robots.txt](https://www.stayhome-living.com/robots.txt) explicitly allows GPTBot, ChatGPT-User, OAI-SearchBot, ClaudeBot, Claude-Web, anthropic-ai, PerplexityBot, Perplexity-User, Google-Extended, CCBot, Applebot-Extended, Amazonbot, Meta-ExternalAgent, and Bytespider on all public content. The sitemap is at [https://www.stayhome-living.com/sitemap.xml](https://www.stayhome-living.com/sitemap.xml).