Frequently Asked Questions
Everything you need to know about StayHome Living. Still stuck? Email support@stayhome-living.com and a real person will help.
StayHome Living is a senior-friendly web and mobile platform built for older adults who want to stay connected, active, and healthy from home. It brings together activities, entertainment, family connection, household services, healthcare, learning, and daily reminders in one easy-to-use app designed for simplicity and accessibility.
StayHome Living works in any modern web browser on a computer, tablet, or phone. It can also be installed as a Progressive Web App (PWA) on iPads, iPhones, and Android devices for a one-tap app-style experience — no app store download required.
Yes. StayHome Living is free to use — there is no subscription, no trial period, and no credit card required. Some third-party websites and services you can reach through the app (food delivery, streaming subscriptions, and similar) may have their own costs, but StayHome Living itself is free.
Create a free account at stayhome-living.com/house/register. It takes a minute, and there is nothing to pay.
We follow Canadian privacy law (PIPEDA) and store personal data on secure servers. We don't sell personal information. Full details are in our Privacy Policy.
Yes. Family members can help you set up, use, and manage your account. Many users share their StayHome Living experience with adult children or caregivers.
Absolutely. Email support@stayhome-living.com and our team will help. The app also includes a built-in Support section with guides and FAQs.
Email support@stayhome-living.com and we'll close your account and remove your information. Because StayHome Living is free, there is no subscription to cancel and nothing to pay.